Rosa Millán Systems engineer with knowledge in design and implementation of new systems, software documentation, and knowledge in WordPress, WP-CLI, HTML, CSS, DNS, Proxy, CDN, FTP, caching (object and page), NGINX, Apache, Linux Command Line, PHP, MYSQL.
Analytical researcher of the user experience (UX), with qualities of attention to detail, data analysis, and critical thinking skills, which allow working together with the management and product development teams to generate design suggestions and obtain user satisfaction.
Experience in managing multicultural teams, with a strong ability to prioritize and distribute the amount of work effectively. Also with knowledge in the web services industry, customer service, and team training.
Technical support agent, bilingual, with experience in the web services and information systems industry, with the ability to identify customer needs and provide solutions to all problems in the most effective way possible.
Curious, self-taught, interested in management, technology, and user experience.